Author: Hugo Jeffryes

An experienced jeweller and store owner, Hugo writes from a retailer’s point of view

Despite the rise in digital transactions, cash remains a significant medium of exchange in high-value sectors like jewellery. Our industry inherently involves high-value transactions, often resulting in substantial amounts of cash. This environment can become a target for criminal activities, including theft, fraud, and counterfeit currency scams. Additionally, poor cash management can lead to accounting discrepancies, affecting profitability and credibility. In this article, we’ll look at effective strategies for safe cash handling, mitigating risks, and ensuring that the gleam of the treasures we sell are not dimmed by operational vulnerabilities. Security Measures and In-Store Policies: Technological Integration: Dealing with Counterfeit…

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As the retail landscape evolves, understanding the preferences and behaviors of the next generation of consumers becomes crucial for sustained business success. The Australian Retailers Association (ARA) has highlighted significant trends among Gen Z consumers that are reshaping the retail industry as part of its 2023 Retail Insights Report: 1. Social Commerce: The New Frontier Gen Z has intertwined their social media existence with their shopping habits, making social commerce an essential strategy for retailers. Over 50% of Gen Z consumers initiate their buying journeys on social platforms, emphasising the need for a strong and authentic online presence. What This…

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