Jewellers Loop, the Australian parent company of Q Report and JewelCover, has been acquired by U.S.-based Jewelers Mutual Group, marking the company’s entry into the Australian jewellery insurance market.
Finalised in April 2025, the acquisition brings together two specialist insurance providers. Q Report and JewelCover will continue to operate as normal, underwritten by Chubb Insurance Australia. Terms of the transaction have not been disclosed.
Operations to Remain Unchanged
The leadership and structure of Q Report will remain in place following the acquisition. CEO and founder Rami Baron, COO Liran Lahav, and the existing Australian team will continue to manage day-to-day operations. Existing customer policies and claims processes will remain with the local team.
“We’re not changing what makes Q Report special — our commitment to customer service, our deep industry knowledge, and our relationships with jewellers remain at the heart of what we do,” said Baron.
He added, “What excites me most about this acquisition is the value it unlocks for Australian jewellers. Jewelers Mutual brings with it an incredible legacy, deep expertise, and a toolkit of solutions that will strengthen the offering we already provide.”
Access to Additional Business Resources
The acquisition is expected to give Q Report’s Australian retail partners access to additional business tools and technologies offered by Jewelers Mutual, including digital systems, customer data insights, and risk management resources.
These resources will be integrated into Q Report’s existing operations, which will continue as normal.
Background on Jewelers Mutual
Jewelers Mutual Group, based in Wisconsin, was established in 1913 by a group of American jewellers and now provides insurance and related services to the jewellery trade. In recent years, it has acquired several U.S.-based firms, including Union Life & Casualty in 2024, Gem + Jewel in 2021, and Wexler Insurance/IJB in 2020.
Scott Murphy, president and CEO of Jewelers Mutual, said the acquisition aligns with the group’s long-term strategy.
“Bringing our capabilities together supports our united mission to elevate the love of jewellery and protect the pieces that mean the world to our customers,” Murphy said. “This strategic acquisition strengthens our collective ability to deliver unparalleled service and innovation across borders.”
Implications for the Australian Jewellery Sector
For Australian jewellers, the acquisition may lead to additional support and access to further insurance and business services. Q Report may adopt new digital tools and data capabilities as part of the integration, reflecting changing business and consumer requirements.
The acquisition reflects increasing interest from international firms in the Australian jewellery sector.
As Baron stated, “The world is changing fast. The way people interact with businesses is evolving. Together, we’re embracing that change, and ensuring we remain industry leaders.”
